Posted on Google
★★★★★
"Very impressed with the great job Rich had done. Excellent work."
DO
D. Owens
Walpole, MA
Rich has been quietly fixing leaks, replacing water heaters and saving Sunday-morning boiler emergencies since 2008. One truck. One licensed plumber. One promise — do it right, leave it cleaner than we found it.
Rich does the work. The reviews come from the people he's worked for. Read every one on Google — no edits, no selection bias.
"Very impressed with the great job Rich had done. Excellent work."
"Quick and reliable service! Rich showed up on time, gave a fair price up front, finished the job and cleaned up after himself."
"Came out to fix the plumbing on New Year's Eve — life savers!"
"Replaced our 14-year-old water heater the same day. Cleaner install than the original."
"Rich rebuilt our entire bathroom plumbing for a renovation. Inspector signed off the first walk-through. Old-school craftsman."
"Tankless install — Rich was the lowest quote AND the only one who took the time to walk us through the system."
Drains-R-Us focuses on the two service categories that matter most for New England homes — plumbing repairs and water heater installs of every kind. Done right the first time, by hand, by the owner.
Leaks, drips, clogs, broken fixtures, frozen lines, pinhole pipes, bathroom and kitchen plumbing. If it carries water or waste, Rich has fixed it.
Standard tank, high-efficiency, gas tankless, electric tankless, indirect-fired — plus full maintenance & cleaning. Sized for your home, code-installed, old unit hauled away.
"We do the work the way I'd want it done at my own house." — Rich, Owner
A quick look inside the truck — bathrooms, fixtures, drains and the tool bench that gets it all done.
Drains-R-Us is a family-run plumbing operation built around a single principle: the same licensed plumber every time. No call center, no juniors, no surprise sub-contractors — just Rich, his van, and his tools.
17+ years working New England's old pipes, old boilers, and older homes. We know what's behind your walls before we open them.
Rich answers — or returns the call quickly. Tell him the problem; you'll get a real window same day if it's urgent.
He shows up when he said he would. Diagnoses, explains, and writes a flat estimate before any work begins.
Code-compliant work, proper materials, time taken to do it cleanly. Inspector-ready every time.
Site cleaner than we found it, old parts hauled, written workmanship warranty handed to you before we leave.
The towns where you'll see the Drains-R-Us van most weeks — call us anytime, even outside the radius.
Repair, install, or just a quote — Rich will be on the phone with you in minutes.